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Software Manuals

Software & Technical Manuals

Ensuring Compliance, Quality, And Reliability For Global Projects

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Welcome to the official support center for Lednexa software and documentation. Here you can find the latest versions of our control software, detailed user manuals, and other technical resources to help you set up, operate, and maintain your LED display system.

Why Certifications Matter

When selecting an LED display manufacturer, product quality is only part of the equation.
Compliance certifications provide additional assurance that products have been tested and evaluated according to recognized international standards.
Certifications help customers:

  • Verify product safety
  • Meet project requirements
  • Simplify import procedures
  • Support bidding and tender submissions
  • Reduce project risks
  • Ensure long-term reliability

For many commercial, government, retail, transportation, and event projects, certification documentation is an essential part of the purchasing process.

Software & Manuals FAQ

Which software should I use, LEDSet Pro or LED Media Server?

For over 95% of applications, including standard content playback, scheduling, and screen configuration, LEDSet Pro is the correct choice. It is our primary, all-in-one tool. LED Media Server is an advanced software designed for complex applications requiring multiple live video inputs, intricate pixel mapping, or integration with broadcast systems.

I loaded the .RCFGX file, but my screen is still not displaying correctly. What should I do?

This issue is often caused by an incorrect “sending card to screen” connection sequence. First, double-check that your data cables (Ethernet) are connected correctly from the sending card to the first cabinet, and then daisy-chained in the right order. Second, ensure you have the correct screen resolution set in the software. If the problem persists, please contact our technical support team with photos of your screen and software settings.

Can I use your software on a Mac or Linux computer?

Currently, our primary control software (LEDSet Pro and LED Media Server) is designed for the Windows operating system (Windows 10/11). For Mac users, we recommend using a virtualization software like Parallels or Boot Camp to run Windows. Our cloud-based management platform can be accessed from any web browser on any OS.

How do I find the correct .RCFGX configuration file for my specific module?

The correct file is determined by your product series, pixel pitch, and scan mode. You can find this information on the specification sticker on the back of your module. Match these details to the table above to find the correct file. If you are unsure, it is always best to contact our support team with a photo of your module’s sticker to get the exact file. Using the wrong file can cause damage to your screen.

Can’t Find Your File or Need Technical Support?

Our expert engineering team is here to help. If you’re having trouble finding the right software, configuring your screen, or have any other technical questions, please don’t hesitate to reach out.

Address

No 4 Building Le Hua Industry,Keng Wei Da Dao,Shi Yan Street,Bao An,ShenZhen.China

Phone/Whatsapp

+8615361018362

Email

info@lednexa.com

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